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Rainforest Cafe

3 star rating
based on 120 reviews

Category: American (Traditional)  [Edit]

Neighborhood: Fisherman's Wharf
165 Jefferson St
(between Mason St & Taylor St)
San Francisco, CA 94133
(415) 440-5610
  • Price Range: $$
  • Accepts Credit Cards: Yes
  • Parking: Street
  • Attire: Casual
  • Good for Groups: Yes
  • Good for Kids: Yes
  • Takes Reservations: Yes
  • Delivers: No
  • Take-out: Yes
  • Waiter Service: Yes
  • Wheelchair Accessible: Yes
  • Outdoor Seating: No
  • Good for: Lunch, Dinner
  • Alcohol: Full Bar
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120 Reviews for Rainforest Cafe

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Photo of Katelyn A.

 

1

111

Katelyn A.

San Jose, CA

2 star rating
07/17/2008

Don't go for the food (except the dessert), this place is all about the over the top jungle theme, complete with mechanical elephants, leopards, etc.  Service is ok, really noisy!

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Elite '08

28

125

Ron T.

Beaverton, OR

2 star rating
07/20/2008

Two stars for the ambiance and food.

This could be a very good treat to kids who are not afraid of large fake jungle animals and adores aquariums.

This is not a good place for teenagers and anyone older if they're into each other's company and drinking.

The food could be a lot better if you'll order from the streets-crab per pound?! and take it inside. The food is so-so fast food type and smell.

The servers are attentive which is good.

Generic tourist trap.

So, if you're a tourist that doesn't have good taste in food and with whining kids. This is a good place to rest and shut them toddlers up. Otherwise, go somewhere else.

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Photo of Nancy C.

 

77

113

Nancy C.

San Francisco, CA

3 star rating
06/27/2008

Don't come here if you are on a date.  Unless of course animals watching you eat is your thing.  Hey who am I too judge?  If it tickles your pickle and gets you in the mood go.  Get your groove on.  Oh wait back to Rainforest.

The food was ok.  Typical chain food.  Service was great all the people working here are really nice.

I went with my nephews and they LOVED it.  Me not so much.  I am just glad I didn't bring my two year old I think she would have been freaked out.  That elephant is just weird.  Sorry guys but seriously that elephant  freaked me out.  Of course my nephews loved the fact and kept trying to freak me out.

Will go back only when my daughter is older because I really think this is a kids place.

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0

73

Rob L.

San Francisco, CA

2 star rating
07/10/2008

Service is okay, and food is okay. The only thing special is the theme. This place is dark and loud. This place is so dark that you won't know what is exactly in your food. And so loud that you'll have to scream to the person next to you just to have a conversation. The elephant and ape yelling may annoy you. Feels like a eatery in disneyland. Pretty much a tourist spot.

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Photo of Kimberly P.

 

9

52

Kimberly P.

San Francisco, CA

4 star rating
07/07/2008

Service = Friendly, prompt

Food = Good menu variety, large portions

Atmosphere = Fun, entertaining

My son got his picture taken w/ Cha Cha the frog before we had even ordered. An hr, maybe lil more, later we went to check out the picture in the store so I could buy one. They couldn't find it, then we waited even longer for the girl to come w/ the memory card to upload, then they couldn't find his picture, after I had given my picture ticket and everything...nothing major, just frustrating.

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Photo of Juan B.

 

674

103

Juan B.

Sunnyvale, CA

4 star rating
06/14/2008

This place has a pretty cool theme.  I liked the little gift shop they had.  I really want that jye-normous stuffed frog.  But yeah, they got all types of stuff...shirts, hats, pens pencils, mugs glasses, dishes....hella stuff.

The wait to get in was pretty long but I had fun just walking around and looking at all the cool stuff they had in the gift shop.  Our server, Trevor...even thoughhe disagreed with me on our mayonnaise discussion, but hey.  He was really nice and helpful.  He checked up on us every few minutes to see if everything was alright, which I thought was cool.  

I ended up getting the flying dragon pizza and to drink, a green python.  The pizza was pretty good, I liked it and I was barely able to finish it.  The green python was really good, I had 2 of those.  Oh, and at the end, I got an Icee with abunch of different flavors.  

Overall, it was a fun place to hang out at, especially with the fam.  My nephew kept getting scared when the thunder storms went off, it was funny.  I would definitely come back, it was cool.

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8

73

Johnny T.

San Francisco, CA

3 star rating
06/25/2008

I give this place 3 stars... keep reading...

1. I love the decoration of the place, really gives it a safari vibe. Also the aquarium when you walk towards the stairs to go to the restaurant is so cool. They actually have nice fishes there compared to chinese restaurants that have gold fishes... haha...
2. The food is mediorce I have to say... Honestly this place is like elephant bar, but more safari-esque. I remember having the shrimp platter thing, that so reminded me of elephants bar shrimp platter... ehh tasted the same too.
3. The waitresses that works here are really nice, they are really helpful whenever you are trying to decide what to get. They reccommeded great things to my friends and they actually enjoyed it.
4. Overall this place wasn't as cracked up to be.. I thought it was going to be way better, but I guess not... I have to say this place is overrated and overpriced. The End!

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0

3

yu j.

San Francisco, CA

4 star rating
07/17/2008

I enjoy the environment of this cafe. it is like eating inside a zoo. I would recommend going there with kids, i am sure they would like it a lot. The food is okay, it is pretty much similar to other american style cafe. Menu with pictures too. serivice is okay, above average i guess. They are usually busy on weekends. During the waiting time, you can look around their ground floor and take pictures. However, it is not a good place to talk, it is very loud and full of kids

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24

48

Craig M.

San Francisco, CA

4 star rating
06/02/2008

Who knew?

I rarely venture down to the Fisherman's Wharf area anymore. I'm not stuck up or think I'm too cool to go there, it's just that there are other things on my plate. Two of which are twin four year olds. This restaurant is made for 3-6 year olds and their parents. It's fun, it's entertaining and guess what? The service is actually very pleasant, prompt and courteous! Yes the 'house' salad was iceberg lettuce with carrot shavings etc.. Does that mean it didn't taste good? No it was very fresh and it hit the spot. In fact the whole meal was decent. The only thing that looked suspicious was the crab dip. It was a little too sticky and hard to scoop with the chips, they all broke and I basically gave up. Anyhoo, if you've got kids, or relatives with kids or visitors with kids take them here, get off your high horse and everyone will have fun.

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Photo of Sean E.

 

2

76

Sean E.

South San Francisco, CA

5 star rating
06/15/2008

This place is VERY interesting. I don't recommend this place to people who get easily distracted hence: Thunder noises, monkey's and gorilla's doing the ole "Ooga Booga!" and props literally just staring at you as you eat. I really love the environment and props here and I ordered the Pot Roast...omg, it was DELICIOUS. I never tried a pot roast as tender and melt in your mouth kinda theme before, but this was just REALLY something. The prices are pretty up there for American food, but damn well worth it. My party loved what they ordered. They have a gift shop on the first floor which has numerous interesting items. I really recommend this place...but for a date dinner, that's another story NOT to be told.

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Photo of Mary Grace V.

 

34

90

Mary Grace V.

West Sacramento, CA

2 star rating
06/03/2008

The greeter is annoying.  More than half my guests were already present, but couldn't even give me my table I reserved for.  She sucks.  Got soo annoyed that I lied to her saying the rest of my guests already arrived.  Sucka.

Ordered the Rasta Pasta--basically penne pasta w/ grilled chicken, broccoli and spinach in alfredo sauce--good but not greeaaat.  $18.99 for that entree, had to share w/ my friends.
Also ordered the Strawberry Colada--good, but where's the alcohol?!?!  That's what I'm paying for.. not just the foam and whipped cream.  Boo!

I haven't been here since 3 years ago.. and I now know why.  Not too much to miss about this restaurant unless you love to hear noisy animal sounds while you eat with occasionally movement for entertainment.  Pretty much like Elephant Bar--the vibe and food.

I might come back in 5-10 years if I miss the animal sounds and funky bar stools.

Oh yeah, this restaurant doesn't validate.  Weak.  Spent $21 for parking--the only signs were next to the little pay-box AFTER you come back from dinner and the small print of the back of the useless rolls of ticket stubs was clearly small for a reason.  Just don't understand If Bubba Gump & Hard Rock Cafe can validate.. why can't Rainforest.  =/
After all, isn't that were some of the High School kids hold their prom venue?!?

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22

212

Jane a.

Daly City, CA

3 star rating
06/12/2008

APE LOOKING DOWN ON MY FOOD??!!

Okay. I don't think I can come back here and have all these animal stuff decor around me as I eat a meat dish. It just doesn't go.

I came here with someone I was with. We always went out to eat and he has introduced me to wonderful places in DC and SF. But this place could be fun. The food was okay, average american food. But I was satisfied and filled. I don't know if I'd come back here on a date-dinner but definately come back here with a vegitarian friend who's all about animal loving.

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Photo of Kim V.

 

4

11

Kim V.

San Francisco, CA

3 star rating
06/15/2008

The Rainforest Cafe is a cheesy fun place to go with a friend, not a place I would take a date to.
This place certainly reminded me of why I don't want kids.

The food was nothing special but wasn't bad. The portions are huge, I think I only ate a third of my dish.

I don't see myself going back there any time soon.

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Elite '08

2548

1516

Nish N.

San Francisco, CA

2 star rating
05/06/2008

We found ourselves in the concrete jungle that is known to some locals as the Fisherman's Wharf. Surrounded by all manner of creature -- some with Alcatraz Swimming Team sweatshirts, others with fanny packs -- we felt the blazing sun glaring down on our backs. Seeking any sort of shelter, we found ourselves drawn to a somewhat foreboding cafe located of all places within a rainforest.

We entered cautiously, pushing our way through the masses and the madness (there was an hour wait for a table at 5pm), towards the bar. A grizzled chap greeted us, ready to take our order." Give us something tropical," we demanded, somewhat hopefully, "and ideally with an umbrella and lots of fruit." He just smiled and gave us, not a vitamite sandwich (wrong continent, apparently), but rather two preposterously frosty beverages, ice cold and as strong as serpent's blood (don't ask me how I know that).

We gulped down the liquid courage, just to maintain our sanity, as elephants trumpeted, lions roared, and the wild din of the wilderness overwhelmed us. Making our way around the perimeter, we barely avoided an attack from some gorillas in the mist, and had to detour around strange pygmies that bared a striking resemblance to human children. The horror! The horror!

We somehow found a way out, for I wouldn't be here telling you this tale otherwise. But it was not before we came across a storefront, stocked with a variety of native trinkets and a collection of shrunken, stuffed (with human intestines?) versions of the animals that inhabit this hellish heart of darkness.

Mark my words, friend, I daresay I will not be returning to this land, unless it is for their rather excellent Amazon Fajitas or Mojo Bones spareribs. Or mayhap their sparking Volcanoan dessert!

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Photo of Natasha R.

 

47

83

Natasha R.

San Diego, CA

1 star rating
06/02/2008

Tourist Trap!!! Run away!!!!

I came here out of curiosity thinking that the ambiance would be cool, something new, and fun. Boy was I wrong. I suppose if you like the noise of screaming monkeys, screaming babies, and roaring tigers OVER AND OVER again, you will totally enjoy this place. My thought was more along the lines of "annoying." Oh, and don't forget all the tourist junk they try to sell you downstairs. It felt like one of those shops at Sea World, complete with stuffed animals, glitter pens, and key chains.

So the icing on the cake was the food. WOW, $22 for a plate of spaghetti?? $18 for chicken tenders?? $9 for a beer?? I have never seen such price gouging in my life. Not only was is insanely overpriced, but it wasn't good. Not even a little good. I think Denny's tastes better.

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Photo of Keith A.

 

6

49

Keith A.

San Francisco, CA

3 star rating
05/11/2008

Do you expect anything else in the middle of a heavy tourist zone?

The place is true insanity, the food is edible but overpriced (I guess we pay for the presentation?) and there's enough animitronic & audio chaos going on that it'll keep a child with A.D.D entertained for hours while you eat your meal.

The service is surprising decent for a place like this. No matter how busy the place gets the wait staff will always find a way to get to me and ask if I want anything.

Overall, the place is decent. If I was a tourist from out of town on fisherman's wharf with some cash to spend for dinner and wanted to avoid deep fried EVERYTHING while being able to keep the kids entertained this would be the place to go.

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Photo of Mark G.

 

11

56

Mark G.

San Francisco, CA

3 star rating
05/09/2008

This is a decent place to take the kids, the food isn't horrible and there is plenty of stuff for them to gawk at while you sip your overpriced frou-frou cocktail.  I've always had pretty good service here.  

One annoying thing is the length they make you wait for a table.  Even if you make a reservation they make sure that you and the kids have PLENTY of time to hang around in the gift shop.  Clever.

Well, like I said, this is a good place to take the kids on their birthdays, they have a blast.  If you don't have kids then...well...why would you want to eat at a place that has animatronic animals?

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Photo of Kathy T.

 

14

34

Kathy T.

San Francisco, CA

2 star rating
04/12/2008

Over-rated  Over-priced

Went here for lunch since my best girlfriend came out to visit me with her two little girls. They wanted to hang around the pier and since we parked in  a over rated and over priced parking lot, the girls saw the Rain Forest Cafe. It's not like, they haven't been to one but to keep them happy we entered the twilight zone.

This place has SUCKER written all over it's jungle wall. It enticed the children to browse through their merchandises while we wait for our name to be called for our table. Mind you, there were hardly any people around for the wait but it took them 20 minutes before they called our name. While waiting we figured out that they do this so the kiddies will have enough time to convinced the adult(s) to buy something for them. $45.00 later our name was called and we go upstairs in their dining area.

The food are over priced, ranging from $9-$25 a person, and roughly $8 for kids.  Although I was surprised that their salads are huge but other than that everything tasted dry. At least the rainstorm was for free.

So, I'm giving this place 2 stars
One for our server-(she was attentive and very friendly)
One for the free rainstorm.

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Photo of David D.

 

23

90

David D.

South San Francisco, CA

2 star rating
06/03/2008

$13.99 for my BBQ Bacon Cheeseburger... I probably chould have just went to BK and got it for $5.99 King sized, but it was a special occasion, so whatever.

from the outside rainforest cafe looks cool, with its huge saltwater fishtank and cutesy jungle themed entree names. and its just that. what you see is what you get here, a bunch of fake trees and leaves, robot animals left over from chuck e cheese, and a looping sound clip of jungle animals

as for the burger itself, decent, but not worth it for that price.

leave Rainforest Cafe to the tourists

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Photo of Sssshhhhh L.

 

14

238

Sssshhhhh L.

San Francisco, CA

3 star rating
05/01/2008

Fun place to eat

Staff was nice

This place is for kids. Even for those kids at heart adults

This is not for me.

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Photo of Nikki C.

 

3

94

Nikki C.

San Jose, CA

5 star rating
04/29/2008

I love Rainforest Cafe.  I've been to this one several times, and to four or five others as well.  Some may say the decorations are over the top, but I love it... It just adds to the overall ambiance, and I feel like I kid whenever I eat there.

We went here this past weekend, and were seated on the third level...  This did not hinder our dining experience at all, like we originally thought it would.  Our waiter was excellent and extremely friendly and helpful.  Food was delicious, as always.  This was the first time I visited Rainforest Cafe since I turned 21, so I finally got to experience their alcoholic beverages... They were everything I thought they'd be!! Nice and fruity. :)  My boyfriend got the Orangilla (I think that's what it was...), which was basically an orange flavored margarita... And yeah, I fell in love with it.  Haha.

Anyway, Rainforest Cafe... Great food, good service, decent prices.... Great experience! :)

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Elite '08

789

624

Scotty D.

Pleasanton, CA

2 star rating
05/27/2008

many years ago i headed down to the wharf with my girlfriend at the time and we saw this weird jump on the eco friendly wagon place. what the hell is this and what happened to the haunted gold mine? they got rid of that classic attraction for this?!

well the rainforest cafe had just opened and it had cool decor and effects i'll give them that but you see one theme restaurant you have seen them all. all this place is is a kid version of hard rock or planet hollywood. i know this place does well since it's in a huge tourist trap but it won't last forever. we waited for awhile and browsed the gift shop as they pretty much make it the waiting area. smart move eh? we were seated and picked up our menus and glanced over them for a while and immediately looked at each other and stood up and walked out. i'm sure if we were greeted quicker than the time it took we would of stayed but i'm glad to say we left because that menu sucked.

please keep all that magical motion crap out of the places we eat and keep it to disney to get it done right!

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Elite '08

20

215

Hanson Q.

Kensington, CA

3 star rating
04/03/2008

As a miniature theme park with free admission, four stars.

As a restaurant, barely two stars.  Food is overpriced.  Quality is severely lacking.  Plating is sparse and unappetizing.  For lunch, at $15-25 a person, and close to $10 for the kids, the price of admission is built in.

This is a place to take the kids if you've run out of ideas and have a high degree of disposable income.  And it's probably the only place where the gorillas scream louder than the little 'monkeys' you brought with you!

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Elite '08

88

240

Melanie D.

Elk Grove, CA

3 star rating
05/19/2008

i was so saddened at how bad the food i had here was, but it's what i expected.  not a place i would've ever gone if it weren't for having kids with me.  that being said, they LOVED the place.  their menu items were priced fairly and they enjoyed what they had to eat.  they were enthralled by the decor...especially the huge fish tanks throughout.  if you have kids take them here, they will love it.  i have to admit that i can respect what they tried to do here, even though it frightened me a little.  i feel so sad for the staff who i'm sure get stiffed by cheap tourists.  definitely not some place i'd go by choice, but if you have kids a place worth checking out.

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8

183

Janet Z.

San Francisco, CA

3 star rating
03/19/2008

I love the decorations! The aquariums are pretty cool. The elephants kind of scared me though. AT certain areas the setting is really dark. I came here about twice recently. I still don't get why restaurants call themselves cafes! Anyways I really like the all mix platter since every thing on it was good, I forgot the same but it had like a mix of things like shrimp, ribs, and stuff like that I liked the ribs and the shrimp. I also got some kind of mexican app. I really liked the dip. What i ordered was mostly those specials. I love the volcano cake! The cake is super moist and the ice cream is very good! But I wished they would give more ice cream. I would probably come here often to get their volcano cake. When it is someones birthday they always sing to the birthday people.

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5

204

Diane M.

San Francisco, CA

2 star rating
02/29/2008

It's been a while since I've been here. One of the last times that I went the electricity went out right when we got our apps. The waitress wanted us to pay her $10 for what we didn't even get a chance to eat but you know she was going to pocket it cause there was no way that they could charge you for anything at that point. So we said no. I did leave her $5 as a tip anyway just for basically taking our orders and serving us our drinks even though she was trying to rip us off. I haven't been back since. Overall, the food is pretty good and the prices are decent. The last experience that I had just made me not want to come back so I haven't.

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24

229

Lainey H.

San Francisco, CA

4 star rating
03/07/2008

It was definitely a different experience. It almost felt like we were really eating in a jungle. It was really dark, surrounded with fake animals and decorations and LOTS OF NOISE. It was kinda funny at first to hear all the animal sounds and at times did get a little annoying. However, it was a fun experience overall and the staff was pretty friendly. A nice place to celebrate birthdays! I had some sort of tuscan chicken pasta and it was good. Not great, but fairly decent. Lots of mixed drinks for those of you drinkers.

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10

96

Natacha M.

Milpitas, CA

4 star rating
03/06/2008

This place was pretty cool.  My daughter loved looking at the fish tanks and animal statutes....it kept her pretty preoccupied while we waited which didn't seem to long cause of that.  We shared the coastal calamari which was good....I like the dipping sauce.  I had the buffalo fried chicken salad which was good.  I mean it was a salad so if you f** up a salad then thats pretty bad but it was good.  My daughter had the python pasta which was good too.  I would definitely go back.

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3

72

chris m.

San Francisco, CA

3 star rating
02/29/2008

We went to the Rainforest cafe with no expectations and had a pretty good time. Food was ok and the portions hefty. Loved the fish tanks. Could have done with out the screaming apes. I kept expecting those monkeys to start throwing tootsie roll turds at the diners.

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Elite '08

303

457

Juliane N.

San Francisco, CA

1 star rating
12/20/2007

Based only on visit 2 years ago?

Food was under average. Expensive for the quality. Why I would never come back? Because I came with my sister and they waiter thought it would be funny to send a birthday dessert, without us ordering it, and have waiters/waitresses to come and sing happy birthday. Next thing you know when we get the check, he had the fucken nerves to CHARGE us for a birthday dessert we DIDN'T order! Then he had the fucken nerves to laugh in my face? No fucken way..

I gave him NO tips and wrote on the check, " You thinks it's funny? What do you think about this, NO TIPS BITCH!"

I am known to be a good tipper too. Way more then what I should be tipping but this dude needs to chill off the drugs and start working!

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45

146

Setareh N.

Redwood City, CA

3 star rating
01/21/2008

I wish they still had chucky cheese close by.......came here for friends sons birthday in the beginning of december and its a cool great entertaining place for kids but the menu is overwhelming and its too expensive for what it is....I like the gift shop and the mister and I picked up some cool shot glasses.

its a once in a while thing

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Skunky G.

Pacifica, CA

3 star rating
11/26/2007

Have you ever walked through the produce section of Safeway and gotten scared shitless when those stupid little water fountains shock to life and thunder on the defenseless veggies?

Imagine spending an entire meal like that.

Then, add to the mix a ginormous fountain, tables that are too low, distracting pretty little fishies that make you feel guilty about eating their crustacean brethren, and animated inanimate objects that make you feel like you're in some acid trip Chuck E. Cheese for grown-ups.

The food isn't so bad. It's better when other people are paying for it. Seriously, I'm not cheap... but the tourist to weird moving animals looming over your head ratio seriously diminishes the actual value of the meal.

On the upside... bacon-wrapped shrimp. Deep fried. YES.

There is a theme, supposedly, and I think the theme is "Annoying ways to Have a Meal"... If that's the goal of this place, then they have accomplished that and then some.

And that fucking elephant has to go. Uh-uh. Sit me with my back facing that creepy bastard.

p.s. alcohol won't help but supposedly they have a full bar.

p.p.s. You will feel like you have been ear-raped by fake monkeys several hours after leaving Rainforest Cafe. This is normal.

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4

15

Lauren V.

San Francisco, CA

4 star rating
03/06/2008

I recently went here for the first time with a few friends and I really enjoyed it.

Though I think if I was a kid the place would scare the living bejesus out of me and I'd have nightmares for weeks!

The wait staff was EXCELLENT! They were all really sweet and understanding. It was my friends 23rd birthday, and they got almost the whole staff to sing for here! Even adding a penis candle to her cake which we all got a kick out of.

Overall the food was good, not great but no where near bad. And it was a fun, loud environment which is fun for certain occasions.

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100

j k.

San Francisco, CA

4 star rating
03/01/2008

Here's another place that you either love or hate. I don't love it, but it was pretty good, with a cheesy but fun tropical theme.

They've got this banana chocolate smoothie thing that was awesome.

It's fun for taking your out-of-town gramma. She might like the elephants and aquariums.

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3 star rating
12/20/2007

If I didn't come with my friend and her 3 kids, you would never NEVER find me eating here! BUT,..it's close to the holidays and I had time in my schedule to spend the day with them, since it is impossible to be alone with 3 kids under 5 go eat and then go to the Pier 39 Aquarium.

As soon as we walked in the kids got scared because there is this dark staircase up to the main eating floor. I laughed to myself, but when you think about it, the giant Elephant, that starts to move and make noises every 20 mins or so, can be a little intimidating for small kids. It took us about 10 minutes to convince them that it was fake, and we all finally sat down next to a fish tank. Which was nice because the kids really loved that and kept their attention distracted from the elephant and ape show.

The food was decent, the kids had grilled cheeses, and I had a buffalo chicken salad. My friend and I were so frazzled by the time we got everyone sitting down, we had these fancy pina colada drinks..I couldn't taste any alcohol, but they were pretty good. Then at the end we ordered the volcano dessert was this massive brownie, ice cream and whipped cream tower...so much food...no wonder America is so obsese

Anyhow, it's ok if you go with kids...otherwise it's hot in there, and when I look at all the fake animals I lose my appetite, I don't know why but it kinda makes me naseous.

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Kathleen N.

San Francisco, CA

1 star rating
02/27/2008

Absolutely did NOT have a good experience here with my boyfriend after a long day of surprises. Came here expecting the food to be GREAT. I mean the atmosphere was incredible but the food sucks!!!!! Its expensive for some burger king type of food. And what got me so mad was that the waiter who dropped a cup of ketchup on the floor knew it had gone all over the place. He had got ketchup on my utensils. Then when my boyfriend and I finished eating and paid, we both realized his hoodie was COVERED in ketchup. My shoes was splashed with ketchup too. It was horrible.

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Matt R.

San Francisco, CA

1 star rating
05/16/2008

As a local, I expected the traditional tourist trap of a restaurant.  I knew better and we went outside and let the kids pay to get their caricature's done instead-- I'd rather my money go to a struggling sterrt performer than a corporate restaurant that seems to intentionally make you wait so you spend loads in their gift shop.

We requested in our reservation a seating situation to accomodate a wheelchair.  They gave us a table for eight and we had to squeeze the wheelchair in as there was barely any room between our table and the one next to us.

On the note of wheelchairs, their whole elevator set up is ridiculous-- elevators are right in front of the restrooms in a narrow area through a narrow hall.  Bad design and many people got bumped into.

The show, while interesting is a bit much for younger kids.  The two year old got scared shitless.  Can I say shitless on Yelp?  Anyways, that is to be undestandable.  I asked our waiter if he could give us a two minute headsup next time so we could take the kid out.  He said sure, then didn't let us know, so we had a two year old scared shitless again.  

Now, onto the food.  The food was decent if you were at oh say, Mel's Drive in.  Not what you would expect from such an expensive restaurant.  We had to pay an extra $1.99 just to get french fries with our burgers!!!  Ridiculous!

And, to top it off, they don't even validate for parking!!!

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ODHRAN M.

San Francisco, CA

1 star rating
01/04/2008

ok, so we know that it is aimed at kids...we got it. but who takes the kids to restaurants??? who has the cash and credit cards??? The parents. Thats who. Went today, service was fine apart from getting to hostess station and waiting 5 minutes for someone to approach us. It was a rainy(quiet) day so no wait involved. The food arrived, absolutely inedible. There were 5 in our party. 2 sent their meals back. A fourth got food poisoning. Not a good dining experience. Not at all. in fact, it was abysmal.do  not eat here. DO NOT EAT HERE!!!!! Take your kids to Elephant bar, cheaper, better service and way better food. WOW. What a day.

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Miranda O.

Oakland, CA

3 star rating
11/07/2007

We just recently went this past October for my grandmother's birthday.  It was fun and the food was decent for themed restaurants.

It really is a place for kids, celebrations and tourists.  Fish tanks, animal electronics and periodic rain storms abound with dressed up animal characters on the weekend will pose with you for a picture.  It is very similar to Disney related places.  Have fun and go for the experience.

 If you go, try and be seated in the butterfly room, the room farthest to your right when reach the top of the stairs.  It has a twinkling sky that is pretty with dragonflies and butterflies batting their wings and it's not as loud.

 For drinks the light up mugs are a treat and the Rainforest Ricky is a general crowd pleaser.  For appetizers their spring rolls are really good.  Their meats are better than their pastas.  Pizza is good minus bbq sauce pizza.

Parking in general is a nightmare down there.  If you can, take the classic trolley line there and get off at pier 41.

 I must admit this restaurant was in much better condition 6 years ago, but is still enjoyable.  The waiting staff is very attentive too. Enjoy!

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Elite '08

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629

Brenda Kaye W.

San Francisco, CA

3 star rating
09/29/2007

My 11-year-old mentee really wanted to come here for lunch, so I decided to indulge her.  Therefore, I think the only way to properly review this restaurant is in the words of two critics, Grumpy Lady and Happy Kid.

Grumpy Lady says:  I can't believe I'm waiting 30 minutes to eat at THIS place!  Well, at least we can browse the store while we wait.  If I hear one more word from that creepy animatronic Tracy Tree, though, I swear I'll tear that stupid tree limb from limb.  Hey, Tracy, since you're preaching to us about saving the rainforest and all its cute fuzzy animals, tell me how buying replicas of cute fuzzy animals and plastic and rubber knicknacks produced by slave labor in China is supposed to accomplish that.

When the pair was taken upstairs to the dining area, Grumpy Lady could not help but overhear a server telling another group of diners that there would be a rainstorm and that the (animatronic) animals would start moving around and making noise in exactly 13 minutes.  Grumpy Lady finds something oddly unsettling about scheduled commotions.  Grumpy Lady prefers witnessing random and unscheduled commotions, such as fender benders and barroom brawls (from a safe distance, of course).  Grumpy Lady also prefers that her own neck, and not those of the animatronic animals, be made of rubber so that she may safely observe said unscheduled commotions from a safe distance.

Grumpy Lady liked the tropical fish tanks, but wondered what tanks full of Hawaiian saltwater fish had to do with the rainforest.

But, Grumpy Lady digresses.  She found that she could make no complaints about the service.  She and Happy Kid split an "Awesome Appetizer Plate," as it was described on the menu.  It consisted of fried calamari, chicken nuggets, chimichangas, and crab dip with chips.  The pair figured this would be plenty enough food for the two of them, and it was.

As far as the food quality went, Grumpy Lady placed the food at number 3 on the mediocrity scale.  The quality of restaurant food on the mediocrity scale, from good to bad, is as follows:

1) The Cheesecake Factory
2) Chevy's
3) RAINFOREST CAFE
4) Olive Garden
5) Hooters

Happy Kid says:  Yum!  Cool!

In other words, Grumpy Lady says, "I really wanted to hate this place, but..."

How can anyone hate a place that makes a kid so happy as she leaves with her souvenir plastic monkey and souvenir cup that she has drained of a copious quantity of Icee?

So, Grumpy Lady has averaged her rating with Happy Kid's five-star rating.  Three stars if you come here with kids.

And if there are only adults in your party?

WHAT THE HELL ARE YOU DOING HERE, MAN???

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